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PAYMENT/SHIPPING/RETURNS/T&CS

PAYMENT

  • We accept PayPal and most major credit & debit cards
  • Please see checkout for accepted cards
  • Payment will usually be taken at checkout
  • All prices listed are in GB pounds 
  • I'm sorry but we can't accept American Express

SHIPPING 

  • We use UPS, DPD or Royal Mail Signed For as our standard courier service
  • Free UK (mainland) delivery on all purchases over £75
  • £4.50 standard delivery for all orders under £75
  • Goods will be delivered within 2-3 working days if ordered before 1pm
  • Please Contact Us before 12.00pm Monday to Friday if you require a next day delivery
  • If you require delivery outside of the UK and a price isn't displayed for your required country at check out, then please Contact Us for shipping quote

CANCELLATIONS

  • By Law you have 7 days from the date of receipt to cancel your order
  • If you wish to cancel your order please Contact Us in writing by email. Unfortunately, a phone call will not be accepted

RETURNS

  • We accept returns within 30 days from the date of receipt
  • Unfortunately we cannot exchange or refund returns if you exceed the 30 day limit
  • All returns must be accompanied with the completed returns form. Click here to download returns form
  • Unfortunately all of our helmets are NONREFUNDABLE once dispatched
  • We can NOT accept returns on any of our helmets unless they have a manufacturers fault
  • Please Contact Us  by phone or email prior to returning any items
  • The buyer will be responsible for the cost of returning any goods 
  • Exchanges may take up to 14 working days depending on availability
  • The buyer will be charged £4.50 for re-shipping 
  • If the item is damaged or we sent the wrong item to you, we will refund the delivery cost
  • Idle Torque must be notified within three days of the date of receipt if the items are damaged or have a manufacturing defect
  • Notification after 3 days may result in the manufacturers warranty being invalid
  • Goods must be returned as new with all original labels & packaging
  • We highly recommend insuring items and using a recorded delivery service when returning any goods
  • Idle Torque will not be held responsible for any damage caused during return deliveries 
  • Please DO NOT send items to the manufacturers address

WEBSITE TERMS

  • All information on the Idle Torque website is intended for guidance only
  • The Idle Torque website is updated regularly
  • Prices & products on our website are subject to change without notice

DISCLAIMER

  • Any information on the Idle Torque website is only for general information purposes
  • Idle Torque cannot guarantee the accuracy, suitability, reliability or completeness of the information provided on this website
  • Placing such reliance on the information provided is at your own risk
  • Idle Torque will not be liable for any consequential or indirect damage or loss of data or profits caused by the use of this website
  • Links to other websites through the use of the Idle Torque website are not under the control of Idle Torque Limited.
  • Idle Torque Limited does not endorse the views expressed by any other website which maybe linked to this website
  • In the event of a technical issue with the Idle Torque website that is beyond our control, Idle Torque Limited will not be liable for the website being temporarily unavailable

COPYRIGHT

  • All of the information & content on this website is protected by the United Kingdom copyright Laws
  • All information & content including images & graphics are the sole property of Idle Torque or their respective owners

IDLE TORQUE LIABILITY

  • Idle Torque will not accept liability for any loss of life or damage to body or motorcycle while using a product purchased from this website

 

 

 

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