PAYMENT/SHIPPING/RETURNS/T&CS

PAYMENT

• We accept PayPal and most major credit & debit cards
• Please see checkout for accepted cards
• Payment will usually be taken at checkout
• All prices listed are in GB pounds 
• I'm sorry but we can't accept American Express

SHIPPING 

• Free UK (mainland) delivery on all purchases over £100
• £3.90 Royal Mail tracked for all orders up to £100
• Goods will be dispatched within 2-3 working days
• Unfortunately we don't ship outside of the UK

CANCELLATIONS

• By Law you have 7 days from the date of receipt to cancel your order
• If you wish to cancel your order please Contact Us in writing by email. Unfortunately, a phone call will not be accepted

RETURNS

• We accept returns within 30 days from the date of receipt for an exchange or refund of the cost of the item
• Unfortunately we cannot exchange or refund returns if you exceed the 30 day limit
• Only the cost of the item will be refunded and not the original cost of postage
• All returns must be accompanied with the completed returns form. Click here to download returns form
• Unfortunately all of our helmets are NONREFUNDABLE once dispatched
• We can NOT accept returns on any of our helmets unless they have a manufacturers fault
• Please Contact Us  by phone or email prior to returning any items
• The buyer will be responsible for the cost of returning any goods 
• Exchanges may take up to 14 working days depending on availability
• The buyer will be charged £4.50 for re-shipping 
• If the item is damaged or we sent the wrong item to you, we will refund the delivery cost
• Idle Torque must be notified within three days of the date of receipt if the items are damaged or have a manufacturing defect
• Notification after 3 days may result in the manufacturers warranty being invalid
• Goods must be returned as new with all original labels & packaging
• We highly recommend insuring items and using a recorded delivery service when returning any goods
• Idle Torque will not be held responsible for any damage caused during return deliveries 
• Please DO NOT send items to the manufacturers address

WEBSITE TERMS

• All information on the Idle Torque website is intended for guidance only
• The Idle Torque website is updated regularly
• Prices & products on our website are subject to change without notice

DISCLAIMER

• Any information on the Idle Torque website is only for general information purposes
• Idle Torque cannot guarantee the accuracy, suitability, reliability or completeness of the information provided on this website
• Placing such reliance on the information provided is at your own risk
• Idle Torque will not be liable for any consequential or indirect damage or loss of data or profits caused by the use of this website
• Links to other websites through the use of the Idle Torque website are not under the control of Idle Torque Limited.
• Idle Torque Limited does not endorse the views expressed by any other website which maybe linked to this website
• In the event of a technical issue with the Idle Torque website that is beyond our control, Idle Torque Limited will not be liable for the website being temporarily unavailable

COPYRIGHT

• All of the information & content on this website is protected by the United Kingdom copyright Laws
• All information & content including images & graphics are the sole property of Idle Torque or their respective owners

IDLE TORQUE LIABILITY

• Idle Torque will not accept liability for any loss of life or damage to body or motorcycle while using a product purchased from this website